|
News
| News |
|
We accept the following
methods of payment:
When
placing an order, an account will be created and you will be emailed
confirmation of your order. You can also log in later and view and
track your order.
- SHIPPING INFO & CHARGES
Next Day Delivery Option
Express mainland UK shipping (delivered next working day if ordered
by 1pm) is £5.95. Please note orders placed after 1pm on
Thursdays will be despatched on the Friday but not delivered until
the following Monday as Saturdays & Sundays are not considered
a working day. Very small orders e.g. single or very light items
weighing less than 500gms, will be sent by Special Delivery Post
and cannot be left as a signature will be required. You may be
better choosing the standard option if this is going to be inconvenient.
Larger orders are sent by Courier.
General Delivery Information
Most orders are sent out by Parcelforce and a signature will
normally be required. However, they may be able to leave goods
in a specified place or with a neighbour if you give us instructions
at the time you place the order. Please note if you ask for
the parcel to be left without a signature, this is entirely
at your own risk. If delivery is unsuccessful, you can call
Parcelforce and arrange for them to deliver your parcel to your
local Post Office. They will charge you 50p for this service.
If you know you won't normally be home, please arrange an alternative
delivery address such as work, parents, neighbour etc. Deliveries
will take place Monday to Friday between 9.00am and 6.00 pm.
We cannot be more specific than that unfortunately. The standard
charge is a flat rate fee of £4.95 and you should receive
your goods within 3-4 working days of placing your order.
We may send goods by Royal Mail
at our discretion, depending on weight and/or value and the
minimum postage you will be charged is £3.95.
Fresh Bread
Fresh Bread will always be delivered on the day you choose at
the time of placing the order, and will be sent by courier to
guarantee next day delivery. However, please just choose the
normal standard delivery option priced at £4.95. There
is no need to choose the Next Day service.
- Orders for Northern Ireland, other
UK Isles or the Channel Islands are charged between £3.95
and £14.95, and will either be sent by 1st Class Post or
Parcelforce Euro 48 service depending on the weight.
- Orders for the Republic of Ireland
are charged between £6.50 and £14.95 and will either
be sent by 1st Class Post or Parcelforce Euro 48 service depending
on the weight.
- Orders for most of Europe are
charged between £6.50 and £23.95, and will either
be sent by 1st Class Post or Parcelforce Euro 48 service depending
on the weight.
- Payment is authorised at the time
of ordering. We don't usually see payment details so, if you choose
an incorrect shipping charge for example, we cannot debit further
amounts from your card unless you call or fax your details to
us.
- If paying by cheque, please make
your cheque payable to "SugarLite Foods", write your
cheque guarantee card number on the back, and post it to the address
on the Contact page. We cannot despatch your order without the
cheque guarantee card number and we reserve the right to delay
your order until the cheque has cleared.
- All our products are either sugar
free, very low sugar or have no added sugar. The majority of them
are also low carb, but sugar free does not necessarily mean low
carb. Those products that are compatible with a low carb diet
are highlighted as such. If you're on maintenance or have a high
carb tolerance level, you may be able to eat any of the products
we stock. Full nutritional information and ingredients can be
found by pressing the "Info" button next to the product.
|
|
| |
|
|

We run a very informative forum with many registered
members offering advice.
Please click
here to view our forums
Opens in a new
pop-up window
|
|